Frequently Asked Questions (FAQ)
What areas do you serve?
We are based in Queen Anne neighborhood in Seattle, WA. However, we also cover nearby areas and are planning to expand further north to Shoreline. Contact us to confirm if we can serve your location!
What cleaning services do you offer?
We offer a variety of cleaning services, including Recurring Cleaning (Weekly, Bi-weekly, Monthly), Deep Cleaning (One-time Cleaning), Move-In/Move-Out Cleaning, and Office/Commercial Cleaning. Check out our website for more details on each service.
How much do your cleaning services cost?
Our prices vary depending on the type and size of the cleaning project. We offer free estimates to give you an accurate cost for your specific needs.
Do you bring your own cleaning supplies?
Yes, our professional cleaning team comes fully equipped with all the necessary cleaning supplies and tools to get the job done efficiently. If you have any specific product preferences, please let us know in advance.
Is Queen Anne Cleaning insured?
Absolutely! We are fully insured to ensure the safety of our clients and team members. Your property is in safe hands with Queen Anne Cleaning.
What if I'm not satisfied with the cleaning?
Your satisfaction is our priority! We offer a 100% satisfaction guarantee. If you're not happy with the service, let us know within 24 hours, and we will send another team to re-clean the areas of concern at no extra cost.
How do I schedule or change a cleaning appointment?
You can schedule or modify your cleaning appointments by contacting us directly through our website or by calling our office. Please note that changes to your booking should be made at least 48 hours in advance.
Do I need to be home during the cleaning?
It's entirely up to you! Many of our clients prefer to provide us with access to their property and leave while we clean. If you prefer to stay, our team will be more than happy to work around you.
How do I pay for the service?
We accept credit cards and online payments. You can pay for your cleaning service directly through our website or via invoice after the service is completed.
Do you offer any discounts or promotions?
Yes, we occasionally offer promotions, especially for recurring cleaning services. Follow us on social media and check our website for the latest deals and discounts.